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General Information

Known Issue when Updating the Game from Ver. 1.02

We have discovered an issue where some users may experience the following problem during the download of new game updates when they have Update 1.02 installed.

Steps to reproduce:

When Gran Turismo 6 is launched while connected to PSN, a message will appear on screen informing the users that "the latest update data for this software has been found (Version X.XX)".

Once accepted (by pressing the X button while selecting [OK]), a “Please wait...” message will be displayed. After a few seconds, the PlayStation®3 system will emit 3 acoustic signals and restarts automatically.

At this point, some users may receive a message stating that the system was not shut down correctly last time. The system will ask then to perform a system file check and then the reboot is completed.

Users will be prompted again to download the update, whether they received the message in step 3 or not.

Procedure to avoid this issue:

To avoid this issue, please accept to download the Update by selecting [OK] within 2 seconds of its appearance on screen when prompted. This will update the game properly.

If you wait longer than 2 seconds, please decline the Update by pressing the Circle button when the message in step 1 is displayed, then select [Back] in the subsequent "Sign-In to PSN" screen. The game will start, quit the game using the PS button while in the [My Home] screen and follow the procedure described above.


In step 3 you may also receive a message “Report this problem to Sony Computer Entertainment?”. You can select either [Yes] or [No] to proceed.

We deeply apologise for the inconvenience this issue may have caused.